Public Engagement Privacy Statement January 2019
The Pipe Crew Ltd is a Pipe, Duct and Fittings Distributor set up to supply products to the Civils, Utilities and Industrial markets. Based at Nutfield Road, Lisnaskea, The Pipe Crew Ltd is a Northern Ireland Company, Company Number NI656205.
Data Protection Law changed with effect from 25th May 2018 and our Privacy Statement complies with the new legislation.
Contacts details: R. Mc Manus, Managing Director, The Pipe Crew Ltd, Nutfield Road, Lisnaskea, Co. Fermanagh, BT92 0LB.
Tel: 07880 796 951
What information do we collect from you?
If you contact us in person, by telephone, email, otherwise in writing, by using the contact form on our website, through our social media pages, we may collect contact and other details from you including your name, address, phone number, e-mail, business name and line of business you are involved in.
Why do we collect this information?
We process your personal data for the following purposes:
· To provide you with the information you request; and
· To occasionally provide you with details of products we offer. CCTV monitoring is in operation at The Pipe Crew Ltd premises for the purposes of security, you may therefore have your image captured and recorded if you visit our premises.
To process your personal data for the reasons above, we rely on the following legal bases:
1. Legitimate interests: We may use your information for our legitimate interests, such as for general correspondence, for reasons of security, and for administrative purposes.
2. Consent: We may rely on your consent to use your personal information for certain direct marketing purposes. If so, you may withdraw your consent at any time by contacting us using the 'Contact Us' form on our website.
Who might we share this information with?
We will treat your personal data as strictly confidential and will only share it with a third party where the law requires us to do so. CCTV footage may be requested by, and shared with, the PSNI where they are investigating a crime. We will not share or transfer your personal data with anyone including any third Countries or International Organisations.
How long do we hold your information?
Your information will be held for one year after your enquiry, or for as long as you have given any consent for your information to be used, at which point it will be securely deleted, unless there is an overriding lawful reason for it to be retained longer.
Protecting your Information
Your information might be held on file in both electronic and paper format. We are committed to protecting your personal data and to implementing appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against loss, destruction, or damage.
Our Website and Social Media
Our website contains links to other websites. This Privacy Notice only refers to www.thepipecrew.com so if you link to another website you should also read that Privacy Notice.
The Pipe Crew Ltd has social media presence on Facebook, Twitter and Linked In. We recommend you do not publicly submit any personal data to these pages, for example within comments on our Facebook page, Twitter feed or Linked In timeline.
The General Data Protection Regulation provides you with a number of rights under the legislation as a data subject.
· Right of access
You have the right to be provided with details of the processing of your personal data and to obtain a copy of the personal data we hold about you, subject to applicable exemptions under data protection legislation. In order to make an access request, please send your request in writing to our postal address.
· Right to rectification
If the personal data we hold on you is inaccurate or incomplete, you have the right to rectify such personal data and we would encourage you to ensure the personal data we hold on you is kept as up to date and accurate as possible.
· Right to erasure
In certain circumstances, you have the right to request the deletion of your personal data where there is no compelling reason for us to continue processing it.
· Right to restrict processing
In certain circumstances, you can request the restriction of the processing of your personal data.
· Right to data portability
In circumstances you have the right to request that your personal data be provided to you or transmitted directly to another organisation.
· Right to withdraw consent
If we are processing your personal data on the legal basis of consent, you have the right to withdraw your consent at any time.
· Right to object to processing
· Right to lodge a complaint
· You have the right to lodge a complaint with the Information Commissioner’s Office:
Information Commissioner’s Office
3rd Floor, 14 Cromac Place, Belfast, BT7 2JB
Tel: 028 9027 8757 or 0303 123 1114 – Email: firstname.lastname@example.org